With the aviation industry set to expand in the South East of England, take advantage of this unique opportunity to gain two qualifications through one course. With a twin focus on cabin crew and aviation operations skills, gain essential insights into what’s required to work for an airline or on the ground at an airport.
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Entry Criteria
3 GCSEs (A*–D/9-3) or successful completion of the Level 1 programme.
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What will I study?
City & Guilds Level 2 Diploma in Air Cabin Crew includes:
• Airline health, safety and security - gain a thorough understanding of a range of legislation related to the activities that airlines adhere to and how they maintain health, safety and security in a confined environment
• Airline emergency procedures - learn how to respond to various planned and unplanned emergencies on-board an aircraft including the operation of emergency equipment
• Roles of air cabin crew on board - develop the necessary knowledge of the on-board role of cabin crew. Learn how to prepare the cabin for boarding, deal with passengers with special requirements, carry out a professional in-flight service, make effective passenger announcements and complete the necessary documentation required for a flight
• Airport check-in - understand the different roles that staff have to undertake when checking-in passengers. Learn the safety and security checks necessary to board a plane and how to deal with customer enquires in a professional manor
• Aircraft dispatch process
• Supporting flight operations
NCFE Level 2 Certificate in Aviation Operations on the Ground includes:
• Aviation communications
• Airport check in, boarding, baggage and arrival services and facilities
• Aircraft dispatch process - The necessary steps required prior to takeoff
• Supporting flight operations
Visits to Monarch airlines and specialist workshops such as water survival techniques and fire handling demonstrations provide you with additional skills.
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Future Prospects
You can continue your study with the Level 3 Diploma in Aviation Operations or the Level 3 Diploma in Travel and Tourism. You will also be suitably trained for jobs with a travel agent or tour operator as well as working for a hotel or airline in a customer service role.
You could also earn while you learn with one of our apprenticeship opportunities. Find out more here.
This course opens up a host of career opportunities, for more information visit the National Careers Service
