Travel & Tourism

Level 3 Diploma/Extended Diploma in Aviation Operations

Introduction

Aviation is a rapidly expanding sector in London and the South East. If you’d like to be part of this dynamic industry, then this course will set your career on the right path. Trips, visits and workshops will give you a first-hand experience of the sector.

• Course Code

  Course Code:

  9944

• Entry Criteria

  4 GCSEs (A*–C/9-4) including English or maths, or Level 2 Diploma or equivalent.

  You will also be invited to a Course Introduction Meeting.

• What will I study?

  All key aspects of aviation are covered including:

  • Air travel information - develop the necessary knowledge and understanding of the principles of communication within aviation

  • Meeting customer needs - gain an understanding and learn skills to provide, measure and improve customer service in the aviation industry

  • Airport and aircraft operations - gain the knowledge and understanding of the many different sources of commercial revenue available to both airports and airlines

  • Handling air passengers - understand the processes, facilities and services provided for passengers travelling through airports, and also knowledge of the services and facilities provided by different types of airline

  • Cabin crew - understand how onboard operations are coordinated and how cabin crew teams are led in order to maintain industry safety and service standards

  • Incident management - gain the knowledge, understanding and skills needed to manage and resolve major situations effectively in aviation

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  You will have the opportunity to go on an overseas visit and experience a destination as a professional in the industry.

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  GEM & GAP

  There will be opportunities to improve your English and maths and take part in GAP work placements to develop the skills employers are looking for.

• What can I do next?

  You’ll be well placed to look for jobs in customer liaison, ramp work, cargo operations, ground handling or traditional airline roles such as cabin crew and customer service. You can also continue your studies with the Travel and Tourism Management HND, here at West Herts College.

  You could also earn while you learn with one of our apprenticeship opportunities. Find out more here.

  This course opens up a host of career opportunities, for more information visit the National Careers Service

  Read our success stories here

Apply now