Air travel
assistants

Description

Air travel assistants issue travel tickets and boarding passes, examine other documentation, provide information and assistance at airport terminals and look after the welfare, comfort and safety of passengers travelling in aircraft

Tasks

receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passeschecks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengerswelcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggageensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flightsells duty-free goods during the flightmakes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fasteneddirects and instructs passengers in the event of an emergency, ensures safety procedures are followed.

Educational Requirements

Entrants usually possess GCSEs/S grades. Fluency in a foreign language may also be required in some posts. Training typically lasts between 3 to 6 weeks followed by a 6 to 12 month probationary period of on-the-job training.