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Supporting You

During your time at College we want you to enjoy yourself, work hard and achieve – being happy and getting involved is an important part of this. We're here to help whenever you need us!

Advice and guidance

Our Student Support, Admissions and GAP Teams are available on every campus, on hand to provide advice on finance, personal support, careers information and much more. Feel free to drop in any time to chat, or contact us for advice and guidance.

Student Support

Our Student Support teams are here to help, on campus and online. They can provide support across a wide range of matters and are always happy to help.

You can talk to our Student Support teams about;

Personal Support - If you have any questions about the issues that matter, or need some support and guidance then our teams can provide help.

Financial Support - you can receive support financially through our Learner Support Fund (LSF), if your household income is £35,500 a year or less then they will be eligible for support with the costs associated to college.

Mental Health - It's good to talk. Our team provide you with the space and freedom to talk about what's on your mind, we believe that it's important to seek help when needed.

Drop in to talk to us at Student Support on campus or contact us on 01923 812575

Canvas and the student portal

As a West Herts College student, you'll have access to Canvas from any online device, 24/7. Canvas gives you access to course content and assignments as well as links to helpful resources.

All full-time students also have access to ProPortal, where you can access your grades and predicted grades, track your progress and monitor your attendance.

Learning Resource Centres

In our LRCs you’ve got the world at your fingertips - as well as a substantial collection of books and journals, you have access to a range of electronic databases and websites, all there to help you research and complete your studies and assignments. You'll also have open access to computers, specialist software and high-speed internet connection.

One-to-one support

You can book yourself a one-to-one study skills session with our LRC staff, who can provide advice on planning your workload, research, drafting work, revision techniques and completing your assignments. It’s all part of a service dedicated to helping you achieve the very best grades you can. Drop into any LRC to book your session.

We are committed to providing the best possible learning experience for all of our students; setting clear, high and consistent standards and expectations. 

Non-Medical Helper rates for Higher Education

Click here for more information on our Non-Medical Helper rates for Higher education students.

Additional Learning Support

During the first few weeks of term we assess all our students. This is so we can identify any areas where you may need extra help with your studies. We can then offer you individual support such as specialist teaching, adapted materials, classroom support and special examination arrangements.

Students with additional needs in Higher Education are required to apply for Disabled Students' Allowance (DSA) to receive funded support during their course. 

You can find out about the DSA application process here, and about the hourly rates of Non-Medical Helper Support at West Herts College here.


Parents and carers

We want you to be involved in your son or daughter’s education right from the start. There’s no doubt your contribution and encouragement can help your child achieve their goals.

There’ll be lots of opportunities for you to feedback your thoughts and opinions to us during the year, through surveys and dedicated parent/carer evenings. Your views are important to us and we will always welcome and take note of your comments. You can email us directly at 


Find out more about how we can help you during your studies by watching this short video.


Contact Us

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"I would like to say a big thank you to the staff for their help and support. It's been a fantastic experience which has left me feeling inspired and motivated!"

Tracy Harvey, Sports Student

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