Leisure and travel
service occupations n.e.c.

Description

Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.

Tasks

observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries makes local arrangements at stopover points for food and accommodation responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary completes way-bill at scheduled points on route and balances cash taken with tickets issued receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage makes announcements to passengers and deals with enquiries serves food and beverages to passengers.

Educational Requirements

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.