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Working remotely - guidance for current students

Following the latest Government guidance, please be advised that West Herts College is now open to specific students only. Teaching and learning has moved to online delivery with those students who are required to be on site for practical assessments, being invited in to do so.

We are continuing to follow guidance set out by Government and we will keep you up to date with any further developments.


Student guide to studying remotely

Timetables will continue as normal and work will be set for you by your tutors to work on remotely.

On the days and times that you normally have a timetabled lesson, your tutor will send you an e-mail invitation to join your lesson via Microsoft Teams. Your tutor will then set you activities, tasks, assignments and deadlines.

Your tutor may also ask you to log on to itslearning to access resources. A guide to logging on to these systems is available here:

It is important to remember that while working remotely you will continue to develop the skills you need to progress to your next step. Read our guide here to help you get the most out of your remote learning.

If you are ill and unable to study remotely, please report your absence through the normal procedure by emailing your administrator and tutor.


LRC and StudyPlus

You can continue to book StudyPlus sessions to help with your assignments, revision or completing work please email 


Teaching and Learning Support

If you would like to speak to someone regarding the new processes or if you are experiencing any difficulties with your course please contact our Quality team by e-mailing


Technical Support

If you are experiencing any technical difficulties accessing the services outlined above, please email and quote your student ID number.


Exams and Assessments

Following Government guidance around college closures and exam postponements, it is understandable for you to have questions about your next academic steps. The College remains committed to supporting you to progress to your desired destination.

As the Department for Education and awarding bodies work towards a solution, we will be keeping a close eye on updates – sharing these with you and continuing to support you to achieve the best possible outcome.

Ofqual, the exam regulator, will develop and set out a process that will provide a calculated grade to each student which reflects their performance as fairly as possible, and will work with the awarding bodies and exam boards to ensure this is consistently applied for all students. The awarding bodies and exam boards will be asking tutors, who know their students well, to submit their judgement about the grade that they believe the student would have received if assessments and exams had gone ahead.

For those who wish to do so, the Government have also announced that there will also be an option to sit an exam during the next academic year.

If you have any questions then please feel free to email


For students looking for advice or guidance around their next steps, our admissions team and GAP team are available remotely via email.  



Apprentices are expected to continue their studies using the same process as above. Your Training Consultant will continue to work remotely and will be available for one to one sessions via Microsoft Teams. If you have any questions regarding this, please contact them directly by email.


Student Support

We’re here to help whenever you need us, you can contact our Student Support team on right throughout the Summer.


Free College Meals

If you receive free college meals, we will pay your money into your bank account on a weekly basis.


Learner Support Fund

If you receive payments from our Learner Support Fund you will continue to have this paid into your bank account as normal, excluding payments for travel to College campuses.


Safeguarding support for learners

We continue to provide safeguarding support for all of our students. Our Safeguarding Team can be contacted Monday to Friday during office hours on 01923 812122 or by email on



If you are a key worker and parent/carer of a current student, or a parent/carer of a vulnerable student and would like more information about support please email


Useful Contacts

If you have any questions your tutor is available via email or Microsoft Teams.

Below is a list of useful contacts for any other issues or concerns:

Getting the most out of online learning

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