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Travel, Tourism and Aviation Industry Insights Month

It’s been a very busy but exciting month for our Travel, Tourism and Aviation students.

We all know deciding on a career path can be a challenge, and for many of our students they’re still unsure which path to take. Thus, we ensure all students are supported and given as much information to help them make the right choice.

‘Industry Insights Month’ was introduced to raise awareness of the wealth of career opportunities out there. Our students have been fortunate to attend activities from former West Herts College students who have gone on to succeed within the industry, employers from very successful businesses, and recruiters for jobs worldwide.

All our travel tutors have worked within the travel industry at some point, so we are lucky to have copious connections for our students.

Below is a summary of the month’s activities…


Dreamflight – Employment Seminar

Patricia Pearce, co-founded of Dreamflight delivered an inspirational talk to our students. Dreamflight is a UK charity that changes young lives through taking children with a serious illness or disability on the holiday of a lifetime to Orlando, Florida. Patricia previously worked for British Airways, she spoke to students about her experiences with BA and the intense training process – who knows, maybe some of our students will experience it one day!

Virgin Atlantic - Employment Seminar

We welcomed Jo, a member of the Virgin Atlantic team to West Herts College. She delivered a talk about her career successes within the travel industry. Jo has been a Master Customer Services Agent for 11 years and she loves the variety of the job. She explains every day is different and can involve check-in, front of house, hosting out on the floor, or working on the boarding gate and transfer desks. She loves helping people and delivering the best possible Customer Service to create that memorable experience for passengers. Jo spoke about the wealth of job roles within the travel industry, some include; check-in, flight monitoring, flight attendant, operations agent, crew schedule coordinator and the list goes on! This just highlights what great opportunities are out there, and if our students work hard they can achieve anything!








Easyjet – Former West Herts College Students

Firstly, we welcomed Billy and Estella, former West Herts College Aviation students to talk to students about their career success with Easyjet. Billy and Estella both work as Crewing Officers, this role involves maintaining operational stability by resolving crew shortages and managing disruption.

Easyjet was also the company of choice for Ryan and Lucy, former Aviation students at West Herts College, who have just recently been promoted to Cabin Crew Managers! They spoke to students about their experiences with Easyjet, the application/training process and the different progression routes available.













Trevor Wright – CEO Plane Sense Aviation Seminar

Trevor Wright (owner of Planesense Aviation, a charter broker), provided students with an overview of the Aviation industry and his career progression from working in Travel, to owning his own company. Trevor gave students a clear insight into the key skills required to be successful in the industry and how work experience opportunities enabled him to become successful.  

British Airways

Aviation Level 3 Students completed a SEP awareness day with British Airways at their base in Heathrow. Students were provided with demonstrations and an opportunity to take part in Emergency evacuation drills, slide descents, survival and security training. Students were provided with key advice and guidance on developing effective customer service skills.  


Yummy Jobs – Employment Seminar

Yummy Jobs recruit for jobs around the world, primarily within the tourism and hospitality industry. They offer work experience, internships, training and travel abroad experiences. Their most popular programmes are with Walt Disney World Resort.  

Jake and Anna, recruiters for Yummy Jobs came and spoke to our students about the benefits of working abroad, and what opportunities are out there. Students learn working abroad is a once in a lifetime opportunity socially and professionally.


Richard Manett – Employment Seminar

Richard firstly spoke to students about his career and how he progressed to General Manager at St Michaels Hotel. Secondly he spoke about the importance of customer service and how to deliver high quality customer care. Lastly he spoke about the ways the hotel he is running is diversifying their business practices to maximise customer use of the property.

Marriott Park Lane – Interview Mentoring

We all know interviews can be a daunting experience, thus we like to ensure students are fully prepared for their first ever interview. We invited Naimah, Front of House Manager and Billie, Development Manager from Marriott Hotel to mentor our students. They delivered top interview tips, reviewed students CVs and discussed the different job opportunities at Marriott.








The world really is your oyster!

Feeling inspired? If you’re interested in a career within the Travel, Tourism and Aviation industry, you can explore our courses here.

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