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Feedback and Complaints Policy

Have your say

We value the opinions and feedback of our students, their parents/carers and our local community. With your input we can continue to improve and ensure that we're providing the best possible service. Learning is at the heart of everything we do, so it's important to us to keep striving to understand how we can do more.

If you'd like to provide us with some feedback about your experience then please feel free to contact us by emailing:

feedback@westherts.ac.uk 

Whether you want to commend a member of staff, suggest an area for improvement or tell us about something that you'd like to see more of then please get in touch with your feedback.


Complaints Policy

Complaints Policy - Click to view

If you're not satisfied and would like to raise a complaint then please read through our aforementioned complaints policy and take the time to fill in our complaints form. A member of our Quality team will be back in touch with you to help resolve your concerns. 

To make a complaint you can download an editable form here and email it to our Quality Team via: qualityteam@westherts.ac.uk

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