West Herts College

Entry Qualifications

Train to Gain NVQs are available free of charge to all employees aged 19-64 that do not already have a full Level 2 qualification. For more information click on 'Are you eligible' on the left.

Information about the course

This NVQ is ideal for those working in a business that involves drink/bar, food/table service, or a combination of both restaurant and bar service. Learners must achieve 8 units in total - three mandatory units plus a choice of five from the optional units listed below.

Core units

The following three core units are compulsory - covering the areas essential for success in this work:

• Maintain a safe, hygienic & secure working environment
• Contribute to Effective teamwork (CfA)
• Give your customers a positive impression of yourself and your organisation (ICS)

Optional units

Tailor your course to your experience and skills with a choice of five units below:

• Maintain and deal with payments
• Prepare and clear the bar area
• Serve alcoholic and soft drinks
• Prepare and serve cocktails
• Prepare and serve wines
• Prepare cellars and kegs
• Clean drinks dispense lines
• Prepare and serve dispensed and instant hot drinks
• Prepare and serve hot drinks using specialist equipment
• Receive, store and issue drinks stock

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