Course code: 9302

Entry Qualifications

Train to Gain NVQs are available free of charge to all employees aged 19-64 that do not already have a full Level 2 qualification. For more information click on 'Are you eligible' on the left.

Information about the course

This NVQ is ideal for those working in a business that combines both restaurant and bar service. Learners must achieve 8 units in total - four mandatory units plus a choice of four from options as detailed below.

Core units

The following four core units are compulsory - covering the areas essential for success in this work:

• Maintain a safe, hygienic & secure working environment
• Contribute to effective teamwork (CfA)
• Give your customers a positive impression of yourself and your organisation (ICS)
• Maintain food safety when storing, preparing and serving food

Optional units

Tailor your course to your experience and skills with a choice of four units below:

• Maintain and deal with payments
• Prepare and clear areas for counter/takeaway service
• Provide a counter/takeaway service
• Prepare and clear areas for table service
• Serve food at the table
• Provide a silver service
• Provide a buffet/carvery service
• Prepare and clear the bar area
• Serve alcoholic and soft drinks
• Prepare and serve cocktails
• Prepare and serve wines
• Prepare cellars and kegs
• Clean drinks dispense lines
• Prepare and serve dispensed and instant hot drinks
• Prepare and serve hot drinks using specialist equipment
• Receive, store and issue drinks stock

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